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Nayax Support

Reader setup, telemetry, pricing, payout timing, and SIM connectivity help.

Machine Technical IssuesPayments & CashlessNayax SupportCantaloupe SupportLocation IssuesCustomer ServiceOperations & InventoryCompliance & InsuranceHaha Smart CoolersLead GenerationTax & BookkeepingModels & IssuesLegacy Vending Models

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Nayax SupportUpdated Feb 9, 2026

Nayax telemetry data missing

Steps to restore inventory and sales reporting.

telemetryinventorysync
Nayax SupportUpdated Feb 9, 2026

Nayax reader has no signal

Troubleshoot SIM provisioning, antenna placement, and APN settings.

signalsimnetwork
Nayax SupportUpdated Feb 9, 2026

Nayax reader setup checklist

Activate device, assign machine ID, verify telemetry, and test a live payment.

setuptelemetryactivation
Nayax SupportUpdated Feb 9, 2026

Understanding Nayax payout timing

How settlements work and how to reconcile payouts with reports.

payoutsreportssettlements
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