Past vending complaints

Objections are usually about space, service quality, or commission expectations. Rebuild confidence after bad experiences.

• Identify the real blocker (space, commission, reliability, or approval).
• Ask what would need to be true for them to proceed.
• Document the objection for follow-up.

• Offer a smaller footprint or different placement.
• Share a service schedule and SLA.
• Propose a trial placement or performance review.

• Set expectations early during the pitch.
• Bring placement photos and references.
• Use a concise one-page agreement.

• Escalate to a decision-maker or facilities contact.
• Offer a shorter trial period with an exit clause.
• Provide a clear commission range with examples.

See packages and pricing at /pricing. Start with leads at /vending-leads or /hot-leads.

• Confirm all steps are documented so the next technician can reproduce the results.
• Capture before/after metrics (errors cleared, sales restored, or uptime improved).
• Review machine, reader, or route settings to ensure they match location standards.

• Skipping a controlled test leads to false positives.
• Updating hardware without documenting configuration changes.
• Forgetting to verify payout, refund, or reconciliation data after changes.

• Run a final test with known-good inputs.
• Log the outcome with date, time, and device identifiers.
• Schedule a follow-up check if the location has high traffic or seasonal demand.

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• Document changes with time, machine ID, and location name.
• Verify settings, pricing, and service modes after each fix.
• Capture before/after results to confirm resolution.

• Test with known-good inputs and controlled conditions.
• Validate telemetry, alerts, and payment logs where applicable.
• Confirm location expectations and update the site contact.

• Configuration drift after firmware or component swaps.
• Inconsistent power or network conditions at the location.
• Gaps in preventive maintenance routines.

• Monitor for 7 days and note any repeat errors.
• Schedule follow-up if the site is high-traffic.
• Escalate with full logs and photos if issues repeat.