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Snack selection mis-vends

Fix partial vends or double vends.

Updated Feb 9, 2026

Overview

Snack vending models share similar drive motors, selection switches, and payment interfaces. Use a consistent diagnostic path to isolate root causes. Fix partial vends or double vends.

Diagnostics

  • Confirm vend motors cycle and home properly.
  • Inspect selection switches for alignment and continuity.
  • Verify pricing and product configuration for each column.

Resolution steps

  • Clear jams and test with a known-good product.
  • Calibrate selection switches and verify motor timing.
  • Update firmware if the controller supports it.

Preventive maintenance

  • Clean spirals and trays during each service.
  • Log recurring mis-vends by column.
  • Replace worn couplers on high-use selections.

When to contact support

  • Issues persist after a controlled test and documented settings.
  • Errors repeat across multiple machines or locations.
  • You need replacement parts or manufacturer diagnostics.

Need parts or service? Visit /services or contact /contact for help.

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