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Snack drop sensor troubleshooting
Handle false drops and no-drop faults.
Updated Feb 9, 2026
Overview
Snack vending models share similar drive motors, selection switches, and payment interfaces. Use a consistent diagnostic path to isolate root causes. Handle false drops and no-drop faults.
Diagnostics
- Confirm vend motors cycle and home properly.
- Inspect selection switches for alignment and continuity.
- Verify pricing and product configuration for each column.
Resolution steps
- Clear jams and test with a known-good product.
- Calibrate selection switches and verify motor timing.
- Update firmware if the controller supports it.
Preventive maintenance
- Clean spirals and trays during each service.
- Log recurring mis-vends by column.
- Replace worn couplers on high-use selections.
When to contact support
sensor