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Rowe BC-12 bill validator issues

Resolve bill acceptance problems. (Rowe BC-12).

Updated Feb 9, 2026

Overview

This guide covers Rowe BC-12 bill validator issues. Resolve bill acceptance problems.

Diagnostics

  • Clean bill path and sensors with approved cleaner.
  • Inspect stacker seating and switch alignment.
  • Verify validator firmware and denomination settings.
  • Swap with a known-good validator to isolate faults.

Resolution steps

  • Perform a controlled test after each adjustment.
  • Document the changes and results for future reference.
  • If the issue persists, swap with a known-good component.

Preventive maintenance

  • Clean components during each service visit.
  • Log repeat faults to identify wear patterns.
  • Keep spare parts for legacy models on the truck.

When to contact support

  • You have repeated failures after controlled testing.
  • Safety or electrical issues are suspected.
  • You need model-specific parts or OEM guidance.

Need help with older equipment? Visit /services or contact /contact.

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